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Flexitol Skin Balm 100g

Flexitol Skin Balm 100g

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  • ✔️ Contains 10% urea to soften very dry, rough skin
  • ✔️ Restores skin moisture barrier with regular daily use
  • ✔️ Suitable for dry skin linked to eczema, psoriasis, and diabetes
  • ✔️ Gentle keratolytic action removes thickened, hardened skin cells
  • ✔️ Available over the counter — no prescription required

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What Is Flexitol Skin Balm — a Dry Skin Balm That Works?

 

If you've ever dealt with skin that feels rough, tight, or uncomfortably dry no matter how much you moisturise, you'll know how frustrating it can be. Flexitol Skin Balm 100g is an emollient balm formulated with 10% urea — an ingredient with a well-established track record in dermatology for softening and hydrating very dry skin. Available without a prescription, it's a practical, affordable option for anyone looking to restore comfort to dry, flaky, or rough patches on the body. You can find it alongside other skin care products at Cured Pharmacy, priced at just £6.85.

Dry skin — clinically known as xerosis — is extremely common in the UK, particularly during colder months or in people with conditions such as eczema, psoriasis, or diabetes. The NHS recognises emollients as a cornerstone of dry skin management, and urea-based formulations are widely recommended by dermatologists and GPs alike. This dry skin balm is designed to go beyond surface-level hydration, actively working to repair the skin's natural moisture barrier.

 

How Does Flexitol Skin Balm Work on Dry Skin?

 

The key active ingredient in Flexitol Skin Balm is urea at a 10% concentration. Urea is a naturally occurring compound found in healthy skin, and when applied topically it performs two important functions:

  • Humectant action: Urea draws water from the deeper layers of the skin up into the outer layer (stratum corneum), increasing hydration where it's needed most.
  • Keratolytic action: At concentrations of 10% and above, urea gently loosens and breaks down the bonds between dead skin cells, helping to shed thickened or hardened skin more effectively.
  • Barrier repair: Regular use helps restore the skin's lipid barrier, reducing transepidermal water loss and keeping skin softer for longer.
  • Emollient effect: The balm base itself forms a protective film over the skin surface, locking in moisture and soothing irritation.

This combination makes Flexitol Skin Balm particularly useful for areas prone to dryness and roughness, such as elbows, knees, shins, and hands.

 

Who Should Use Flexitol Skin Balm?

 

This product is suitable for adults and older children who experience persistent dry, rough, or flaky skin. It's especially helpful for people whose skin doesn't respond adequately to standard moisturisers. You might also consider it if you're looking for a targeted emollient to complement your existing creams and ointments routine.

Flexitol Skin Balm may be particularly beneficial for:

  • People with chronic dry skin conditions such as eczema or psoriasis
  • Individuals with diabetes who experience dry or thickened skin
  • Older adults, whose skin naturally produces less oil and moisture
  • Anyone exposed to harsh weather, frequent handwashing, or occupational skin stress

 

How Does Flexitol Skin Balm Compare to Similar Emollients?

 

Feature Flexitol Skin Balm 100g Standard Aqueous Cream
Active ingredient Urea 10% None (emollient base only)
Keratolytic action Yes — softens thickened skin No
Suitable for very dry skin Yes Mild dryness only
OTC availability Yes Yes

 

Is Flexitol Skin Balm Safe to Store and Use Long-Term?

 

Flexitol Skin Balm is generally well tolerated for regular, ongoing use as part of a daily skincare routine. Store it below 25°C, away from direct sunlight, and keep it out of reach of children. Do not use on broken, infected, or inflamed skin without first speaking to a healthcare professional. If you notice any signs of a skin reaction — such as persistent redness, swelling, or worsening dryness — stop use and consult your pharmacist or GP.

This product is a medicine. Speak to your doctor or pharmacist before using if you have an underlying medical condition or are taking other medicines.

Flexitol Skin Balm 100g specifications
Treatment category Emollient / Dry skin treatment
Mechanism of action Humectant and keratolytic (urea 10%)
Effective for Very dry, rough, and thickened skin
Suitable for Adults and older children
Active ingredient Urea 10%
Pack size 100g
UK classification General Sale / OTC
Drug class Emollient
Preparation Balm
Route of administration Topical (skin)

Specifications of Flexitol Skin Balm 100g

 

What Is Flexitol Skin Balm and What Is It Used For?

 

Flexitol Skin Balm 100g is a topical emollient containing 10% urea. It is used to treat and manage very dry, rough, flaky, or thickened skin on the body. Urea is a well-established ingredient in dermatological skincare, recognised by the NHS as an effective treatment for dry skin conditions including eczema, ichthyosis, and xerosis. The balm works by hydrating the outer layers of the skin and gently removing dead skin cells, leaving skin noticeably softer and more comfortable with regular use.

 

What Do You Need to Know Before Using Flexitol Skin Balm?

 

Before applying this product, read the following carefully. Not everyone is suitable for every emollient, and there are some situations where you should seek advice first.

Do not use Flexitol Skin Balm if you:

  • Are allergic to urea or any other ingredient in the formulation
  • Have broken, infected, or severely inflamed skin in the area you intend to treat
  • Have an open wound or active skin infection (bacterial, fungal, or viral)

Speak to your pharmacist or GP before use if you:

  • Have diabetes — dry skin is common in diabetes, but foot care in particular requires professional guidance
  • Are pregnant or breastfeeding — while topical urea is generally considered low risk, always check with your midwife or GP
  • Are using other topical medicines on the same area of skin
  • Have a known skin condition being managed by a dermatologist

Known drug interactions:

  • No significant drug interactions are currently documented for topical urea at 10% concentration
  • Avoid applying alongside other keratolytic agents (e.g. salicylic acid) on the same area without medical advice, as this may increase skin sensitivity

 

How Should You Use Flexitol Skin Balm?

 

Using Flexitol Skin Balm correctly will help you get the most out of it. Apply it consistently — emollients work best when used regularly rather than occasionally. If you're also managing a condition like athlete's foot alongside dry skin, you may want to explore our athletes foot and fungal infections range for complementary products.

  1. Wash and gently pat dry the affected area before application
  2. Take a small amount of balm and warm it between your fingertips
  3. Apply to the dry or rough area using gentle, circular massage movements
  4. Allow the balm to absorb fully before dressing or covering the area
  5. Wash hands after application unless the hands themselves are being treated
  6. Repeat once or twice daily, or as directed by your pharmacist or GP
Indication Age Group Dose Frequency
Very dry / rough skin Adults Small amount to affected area Once or twice daily
Dry skin in eczema Adults As directed by GP or dermatologist Once or twice daily
Dry skin (older children) Under 18 — seek advice As directed by GP As directed

 

What Are the Possible Side Effects of Flexitol Skin Balm?

 

Like all topical products, Flexitol Skin Balm can occasionally cause side effects, though not everyone experiences them. Most reactions are mild and resolve quickly.

Common side effects:

  • Mild stinging or tingling on first application, particularly on sensitive skin
  • Temporary redness at the site of application
  • Slight greasy or occlusive feeling immediately after use

Less common side effects:

  • Skin irritation or contact dermatitis in people with urea sensitivity
  • Dryness or peeling if used excessively or on already compromised skin
  • Allergic reaction — rare, but seek medical attention immediately if you notice swelling, hives, or difficulty breathing

If any side effect persists or worsens, stop using the product and speak to your pharmacist or GP promptly.

 

How Should You Store Flexitol Skin Balm?

 

Proper storage helps maintain the product's effectiveness and safety. If you're building a broader skincare routine, you might also find our foot care collection useful for complementary products.

  • Store below 25°C in a cool, dry place
  • Keep away from direct sunlight and heat sources
  • Keep the lid tightly closed when not in use
  • Keep out of reach and sight of children
  • Do not use after the expiry date printed on the packaging
  • Do not freeze

Written and reviewed by our qualified team

Your safety and success are our highest priorities. Our medical team rigorously evaluates every product and piece of advice we provide, ensuring you receive only the most effective, science-backed solutions available.

Frequently Asked Questions

Where can I buy Flexitol Skin Balm 100g online in the UK?

You can buy Flexitol Skin Balm 100g directly from Cured Pharmacy, a GPhC-registered UK online pharmacy, for just £6.85. It's available without a prescription and can be ordered quickly and discreetly. Browse our full skin care collection for related products too.

How does Flexitol Skin Balm work on very dry skin?

Flexitol Skin Balm contains 10% urea, which acts as both a humectant and a keratolytic agent. As a humectant, it draws moisture into the outer layers of the skin; as a keratolytic, it gently breaks down hardened, thickened skin cells. Together, these actions restore softness and improve the skin's ability to retain moisture over time.

How do I use Flexitol Skin Balm step by step?

Start by washing and gently drying the affected area. Apply a small amount of balm and massage it in using circular movements until absorbed. Use once or twice daily for best results — consistency is key with emollient treatments.

When is the best time to apply Flexitol Skin Balm?

Applying Flexitol Skin Balm immediately after bathing or showering — while skin is still slightly damp — can help lock in moisture more effectively. A second application before bed is also beneficial, as the skin undergoes natural repair processes overnight. Consistent twice-daily use tends to produce the most noticeable improvement.

What are the side effects of Flexitol Skin Balm?

Most people tolerate Flexitol Skin Balm well, but some may experience mild stinging, temporary redness, or tingling on first application — especially on sensitive or broken skin. These effects usually settle within a few minutes. If irritation persists or worsens, stop use and speak to your pharmacist.

How do I manage side effects of Flexitol Skin Balm?

If you experience stinging or redness, try applying a smaller amount and building up gradually as your skin adjusts. Avoid using the balm on broken or infected skin, as this can increase sensitivity. If you develop signs of an allergic reaction — such as hives, swelling, or difficulty breathing — seek medical attention immediately.

Who is eligible to use Flexitol Skin Balm?

Flexitol Skin Balm is suitable for adults with very dry, rough, or thickened skin. It may also be used in older children under the guidance of a GP or pharmacist. People with diabetes, eczema, psoriasis, or ichthyosis may find it particularly helpful, though those with diabetes should always consult their care team before starting new skin treatments.

Is Flexitol Skin Balm suitable for people with diabetes?

People with diabetes frequently experience dry skin as a result of reduced circulation and nerve changes. Urea-based emollients are often recommended as part of diabetic foot and skin care routines. However, you should always speak to your GP or diabetes nurse before starting any new topical treatment, particularly on the feet.

Can I use Flexitol Skin Balm on my face?

Flexitol Skin Balm is primarily formulated for use on the body — areas such as elbows, knees, shins, and hands. It is not specifically designed for facial use, and you should avoid contact with the eyes and mucous membranes. If you're considering it for facial dryness, consult your pharmacist or GP first.

What happens if I miss an application of Flexitol Skin Balm?

Unlike prescription medicines, missing a single application of an emollient won't cause harm. Simply apply as normal at your next scheduled time and continue your routine. Do not apply a double amount to compensate — just resume your regular once or twice daily use.

What is the difference between Flexitol Skin Balm and Flexitol Heel Balm?

Flexitol Heel Balm contains 25% urea and is specifically designed for the very thick, hard skin found on heels. Flexitol Skin Balm contains 10% urea, making it gentler and more suitable for general body skin that is dry or rough but not heavily thickened. If you're unsure which is right for you, your pharmacist can advise. You can also explore our foot care range for heel-specific options.

How long does it take for Flexitol Skin Balm to work?

Many people notice their skin feeling softer and more comfortable within a few days of regular use. For more stubborn dryness or thickened skin, consistent daily application over one to two weeks typically produces the most visible improvement. Results vary depending on the severity of dryness and how consistently the product is used.

How long can you use Flexitol Skin Balm for?

Flexitol Skin Balm can be used as part of a long-term daily skincare routine, as emollients are generally safe for ongoing use. If your skin condition does not improve after four weeks of regular use, or if it worsens at any point, speak to your GP or pharmacist. They may recommend an alternative treatment or investigate an underlying cause.

What are the alternatives to Flexitol Skin Balm for dry skin?

Alternatives include other urea-based emollients such as Eucerin Dry Skin Intensive Lotion 10% Urea, or non-urea emollients like Diprobase Cream or Aveeno Moisturising Cream. The right choice depends on your skin type, the severity of dryness, and any underlying conditions. Your pharmacist can help you compare options from our creams and ointments range.

What does the latest research say about urea in dry skin treatment?

Urea has been studied extensively in dermatology and is well supported by clinical evidence as an effective emollient and keratolytic agent for dry skin conditions. The NHS and BNF both recognise urea-containing preparations as appropriate treatments for xerosis and related conditions. Research continues to support its use in conditions such as eczema, psoriasis, and diabetic skin care.

How Should You Use Flexitol Skin Balm?

Flexitol Skin Balm is straightforward to use, but applying it correctly makes a real difference to how well it works. Emollients are most effective when applied consistently and to clean skin, so building it into your daily routine is the best approach.

What Is the Correct Dose of Flexitol Skin Balm?

There is no fixed measured dose for topical emollients — the right amount depends on the size of the area being treated and the severity of dryness. As a general guide, use enough to cover the affected area in a thin, even layer without leaving excess product sitting on the surface of the skin.

When Is the Best Time to Use Flexitol Skin Balm?

The most effective time to apply Flexitol Skin Balm is immediately after bathing or showering, while the skin is still slightly damp. This helps the urea and emollient base seal in existing moisture rather than simply sitting on the surface. A second application before bed can also be beneficial — skin naturally repairs itself overnight, and applying the balm at this time supports that process.

If you're using it just once a day, morning or evening both work well. The key is regularity rather than timing.

How Long Can You Use Flexitol Skin Balm For?

Flexitol Skin Balm is suitable for long-term daily use as part of an ongoing skincare routine. Emollients are not a short-term fix — they work best when used consistently over weeks and months, particularly for chronic conditions like eczema or xerosis. If your skin has not improved after four weeks of regular use, or if it deteriorates at any point, speak to your pharmacist or GP to review your treatment plan.

Do not exceed the recommended dose. If in doubt, speak to your pharmacist.

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What Are the Most Common Side Effects of Flexitol Skin Balm?

Flexitol Skin Balm is generally well tolerated, and most people use it without any problems. That said, as with any topical product, some individuals may notice mild reactions — particularly when first starting treatment or when applying to sensitive skin.

  • Mild stinging or tingling immediately after application
  • Temporary redness at the site of application
  • A slight greasy or occlusive sensation on the skin surface

These effects are usually short-lived and tend to settle within a few minutes of application. They are more likely to occur if the skin is already irritated or if you're applying the balm to a large area for the first time.

What Are the Less Common Side Effects of Flexitol Skin Balm?

Less commonly, some people may experience more noticeable skin reactions. These are not typical but are worth being aware of before you start using the product.

  • Contact dermatitis — an inflammatory skin reaction that may cause itching, redness, or a rash
  • Skin peeling or increased dryness if the product is used excessively or on already compromised skin
  • Folliculitis — inflammation around hair follicles, which can occasionally occur with occlusive emollients

If you notice any of these reactions, reduce the frequency of application and consult your pharmacist. They can help you determine whether the reaction is related to the product or to an underlying skin condition.

What Are the Serious Side Effects of Flexitol Skin Balm?

Serious side effects from topical urea at 10% concentration are rare. However, you should be aware of the signs of a potential allergic reaction, which — though uncommon — can occur with any topical product.

  • Hives or urticaria (raised, itchy welts on the skin)
  • Significant swelling, particularly of the face, lips, or throat
  • Difficulty breathing or swallowing
  • Severe worsening of skin condition after application

If you experience any of these symptoms, stop using the product immediately and seek urgent medical attention. Call 999 or go to your nearest A&E if you suspect a severe allergic reaction (anaphylaxis).

What Should You Do If You Experience Side Effects?

For mild side effects such as stinging or redness, try applying a smaller amount and building up gradually as your skin adjusts. Avoid using the balm on broken, infected, or severely inflamed skin, as this can increase the likelihood of irritation. If side effects persist beyond a few days of use, stop the product and speak to your pharmacist or GP, who can advise on alternative emollients or investigate whether an underlying condition is contributing.

Can Flexitol Skin Balm Interact With Other Medicines?

No significant drug interactions have been documented for topical urea at 10% concentration. However, if you are using other topical treatments on the same area of skin — such as corticosteroid creams, antifungal preparations, or other keratolytic agents like salicylic acid — it is worth checking with your pharmacist before combining them. Using multiple active topical products simultaneously can sometimes increase skin sensitivity or alter absorption. Always mention all current medicines, including topical products, when speaking to a healthcare professional.

If you are concerned about any side effects, contact your pharmacist or GP immediately.

Patient Information Leaflet

Important - Before taking any medication, it is always important to read the Patient Information Leaflet (PIL)

Written and reviewed by our qualified team

GPhC Number: 2233073
Tarun Kumar

Reviewed by:

Tarun Kumar

Superintendent/ Clinical Lead

📖 Find out more about our team of medical content authors and how we ensure the accuracy of our content with our content guidelines.

Content last updated: 31 Mar 2025

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