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Dermatonics Heel Balm 200ml

Dermatonics Heel Balm 200ml

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  • ✔️ Contains 25% urea to actively soften thickened, cracked heel skin
  • ✔️ Repairs deep heel fissures with regular twice-daily application
  • ✔️ Formulated specifically for diabetic and high-risk foot care
  • ✔️ Large 200ml size provides extended supply for daily use
  • ✔️ Clinically recognised urea concentration for dry skin treatment

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Is Dermatonics Heel Balm the Right Heel Balm for Dry Cracked Heels?

 

Dry, cracked heels are more than just a cosmetic concern. The NHS notes that the skin on the soles of the feet is naturally thicker than elsewhere on the body, and without adequate moisture it can become hard, fissured, and even painful. Heel balm for dry cracked heels is one of the most recommended first-line approaches by podiatrists and pharmacists alike, and Dermatonics Heel Balm 200ml is a well-regarded option in this category. At £14.20, it offers a clinically focused formulation at an accessible price point. If you are looking for a broader range of foot and skin products, you can explore our foot care collection for further options.

Dermatonics Heel Balm contains 25% urea as its key active ingredient. Urea is a naturally occurring compound found in the skin and is widely used in dermatology as both a keratolytic (skin-softening) agent and a humectant (moisture-retaining agent). It is particularly effective on the thick, hyperkeratotic skin that builds up on heels over time.

 

How Does Dermatonics Heel Balm Work on Dry Skin?

 

The mechanism behind this balm is straightforward but clinically meaningful. Urea at concentrations of 20–40% has a dual action on thickened skin:

  • Keratolytic action: Urea disrupts the hydrogen bonds within keratin, the structural protein that makes up the outer layer of skin. This loosens and softens hardened, thickened tissue.
  • Humectant action: Urea draws water from the deeper dermis into the stratum corneum, improving hydration from within.
  • Emollient effect: The balm base helps to seal moisture into the skin surface, reducing transepidermal water loss.
  • Antimicrobial properties: Urea has mild antimicrobial activity, which may help reduce the risk of secondary infection in cracked skin.

Together, these actions make Dermatonics Heel Balm a practical choice for anyone dealing with persistent dryness or fissuring of the heels.

 

Who Should Consider Using Dermatonics Heel Balm?

 

This product is suitable for a wide range of people. Dry, cracked heels can affect anyone, but certain groups are particularly prone to the condition. The NHS highlights that people with diabetes are at higher risk of foot complications, including dry and cracked skin, making regular moisturisation especially important for this group.

  • Adults with dry, rough, or cracked heels
  • People with diabetes who need regular foot moisturisation (with GP or podiatrist guidance)
  • Those who spend long periods on their feet, such as healthcare workers or retail staff
  • Individuals with skin conditions such as eczema or psoriasis affecting the feet

It is not recommended for children under 12 without medical advice, and should not be applied to open wounds or infected skin.

 

How Does Dermatonics Heel Balm Compare to Other Heel Creams?

 

Feature Dermatonics Heel Balm 200ml Flexitol Heel Balm 112g
Urea concentration 25% 25%
Pack size 200ml (larger) 112g (smaller)
Suitable for diabetics Yes (with advice) Yes (with advice)
Price (approx.) £14.20 £7–£9

 

Is Dermatonics Heel Balm Suitable for Sensitive Skin and How Should It Be Stored?

 

For most people, Dermatonics Heel Balm is well tolerated. However, if you have particularly sensitive skin or a known allergy to any of the ingredients, check the full ingredient list before use. A patch test on a small area of skin is always a sensible precaution. People with skin conditions affecting the feet may also find it helpful to browse our skin care collection for complementary products.

Store the balm below 25°C, away from direct sunlight, and keep it out of reach of children. Do not use after the expiry date printed on the packaging. This heel balm for dry cracked heels should be kept in its original container with the lid firmly closed when not in use.

This product is a medicine. Speak to your doctor or pharmacist before using if you have an underlying medical condition or are taking other medicines.

Dermatonics Heel Balm 200ml specifications
Treatment category Foot care / Emollient
Mechanism of action Keratolytic and humectant (urea-based)
Effective for Dry, rough, and cracked heels
Suitable for Adults; people with diabetes (with advice); those with dry skin conditions
Active ingredient Urea 25%
Pack size 200ml
UK classification General Sale / Cosmetic
Preparation Topical balm/cream
Route of administration Topical (applied to skin)

Specifications of Dermatonics Heel Balm 200ml

 

What Is Dermatonics Heel Balm and What Is It Used For?

 

Dermatonics Heel Balm 200ml is a topical emollient and keratolytic preparation containing 25% urea. It is used to treat and prevent dry, rough, thickened, and cracked skin on the heels and feet. Urea is a well-established ingredient in dermatological practice, recognised by the NHS as an effective treatment for dry skin conditions including ichthyosis and hyperkeratosis. This balm is designed for regular use as part of a daily foot care routine, particularly for those whose heels are prone to dryness, fissuring, or callus formation.

It is available over the counter without a prescription and is suitable for most adults. People with diabetes are encouraged to pay particular attention to foot health — the NHS recommends daily foot checks and regular moisturisation as part of diabetes management. If you are managing a long-term condition and need support with monitoring, our diabetes monitoring collection may also be of interest.

 

What Do You Need to Know Before Using Dermatonics Heel Balm?

 

Before applying this balm, read the following carefully. While it is generally well tolerated, there are some situations where caution is needed.

Do not use Dermatonics Heel Balm if you:

  • Are allergic to urea or any other listed ingredient
  • Have open wounds, deep fissures, or actively infected skin on the feet
  • Are applying it to areas other than the feet without medical advice

Use with caution if you:

  • Have diabetes — always seek podiatry or GP advice before starting new foot care products
  • Have a known skin condition such as eczema or psoriasis — urea can occasionally cause irritation on inflamed skin
  • Are pregnant or breastfeeding — topical urea is generally considered low risk, but consult your midwife or GP first
  • Are using this product on a child under 12 — seek medical advice before use

Known drug interactions:

  • No clinically significant drug interactions are known for topically applied urea at this concentration
  • Avoid applying alongside other keratolytic agents (e.g. salicylic acid) on the same area without medical guidance

 

How Should You Apply Dermatonics Heel Balm Correctly?

 

For the best results, follow these steps each time you use the balm:

  1. Wash your feet with warm water and a mild soap, then dry thoroughly — paying attention to the spaces between toes.
  2. Apply a generous amount of Dermatonics Heel Balm directly to the heel and any other dry or rough areas.
  3. Massage the balm in using circular motions until it is fully absorbed into the skin.
  4. For overnight treatment, apply a thicker layer and cover with cotton socks to enhance absorption.
  5. Wash hands after application unless the hands are also being treated.
Indication Age Group Dose Frequency
Dry/cracked heels Adults (18+) Generous application to affected area Twice daily (morning and evening)
Maintenance/prevention Adults (18+) Moderate application Once daily
Children (12–17) Adolescents As directed by a healthcare professional As advised

 

What Are the Possible Side Effects of Dermatonics Heel Balm?

 

Side effects with topical urea at 25% are uncommon when the product is used as directed. However, as with any topical preparation, some people may experience a reaction.

Common side effects:

  • Mild stinging or tingling on first application, particularly on very dry or fissured skin
  • Temporary redness at the site of application
  • Slight warmth or itching that usually settles within a few minutes

Less common side effects:

  • Persistent skin irritation or worsening dryness — if this occurs, stop use and consult a pharmacist
  • Contact dermatitis (allergic reaction) — characterised by a rash, blistering, or significant swelling
  • Skin peeling in the treated area, particularly with prolonged use on non-thickened skin

If you experience any signs of an allergic reaction — including swelling of the face, lips, or throat, or difficulty breathing — seek emergency medical attention immediately. You can also find complementary products for skin concerns in our creams and ointments collection.

 

How Should You Store Dermatonics Heel Balm Safely?

 

  • Store below 25°C in a cool, dry place
  • Keep away from direct sunlight and sources of heat
  • Keep the lid tightly closed when not in use
  • Store out of reach and sight of children
  • Do not use after the expiry date printed on the packaging
  • Do not freeze
  • Do not transfer to another container

Written and reviewed by our qualified team

Your safety and success are our highest priorities. Our medical team rigorously evaluates every product and piece of advice we provide, ensuring you receive only the most effective, science-backed solutions available.

Frequently Asked Questions

Where can I buy Dermatonics Heel Balm online in the UK?

You can buy Dermatonics Heel Balm 200ml directly from Cured Pharmacy, a GPhC-registered UK online pharmacy, for £14.20. No prescription is needed, and it can be ordered quickly and conveniently online. Browse our foot care collection for this and other foot health products.

How does Dermatonics Heel Balm work in the body?

Dermatonics Heel Balm works through its 25% urea content, which acts as both a keratolytic and a humectant. As a keratolytic, urea breaks down the bonds in hardened keratin, softening thickened skin. As a humectant, it draws water into the outer layers of the skin, improving hydration and flexibility in the heel area.

How do I use Dermatonics Heel Balm step by step?

Start by washing and thoroughly drying your feet. Apply a generous amount of the balm to your heels and any other dry areas, massaging in gently with circular motions until absorbed. For deeper repair, apply a thicker layer at night and wear cotton socks to lock in moisture while you sleep.

How long does it take for Dermatonics Heel Balm to show results?

Most people notice their skin feeling softer within a few days of twice-daily use. For severely cracked or thickened heels, consistent use over two to four weeks is typically needed to achieve meaningful improvement. Continuing to use the balm once daily after that helps maintain results and prevent recurrence.

Is Dermatonics Heel Balm suitable for people with diabetes?

Dermatonics Heel Balm is formulated with diabetic foot care in mind, as people with diabetes are particularly prone to dry and cracked skin on the feet. However, if you have diabetes, you should always consult your GP or podiatrist before introducing any new foot care product. The NHS recommends daily foot inspection and moisturisation as part of diabetes management.

Can I use Dermatonics Heel Balm if I am pregnant or breastfeeding?

Topical urea is generally considered low risk during pregnancy when applied to intact skin in small areas, as systemic absorption is minimal. That said, it is always wise to speak to your midwife or GP before using any new product during pregnancy or while breastfeeding. They can advise based on your individual circumstances.

What are the side effects of Dermatonics Heel Balm?

Side effects are uncommon but can include mild stinging, temporary redness, or a tingling sensation on first application — especially if the skin is very dry or cracked. These effects usually settle quickly. If you experience persistent irritation, a rash, or any signs of an allergic reaction, stop using the product and speak to your pharmacist.

Who is eligible to use Dermatonics Heel Balm?

Dermatonics Heel Balm is suitable for most adults aged 18 and over with dry, rough, or cracked heels. It can also be used by adolescents aged 12–17 under medical guidance. It is not recommended for children under 12, or for use on open wounds, infected skin, or areas other than the feet without professional advice.

What happens if I forget to apply Dermatonics Heel Balm?

If you miss an application, simply apply the balm as soon as you remember and continue with your usual routine. Do not apply a double amount to compensate for a missed dose. Consistency is key with emollient therapy — regular daily use gives the best long-term results for dry and cracked heels.

What are the alternatives to Dermatonics Heel Balm?

Other urea-based heel creams available in the UK include Flexitol Heel Balm (25% urea) and CCS Foot Care Cream (10% urea). The choice between them often comes down to pack size, price, and personal preference. Your pharmacist can help you compare options — you can also explore our skin care collection for related products.

How long can I use Dermatonics Heel Balm for?

Dermatonics Heel Balm can be used as part of an ongoing daily foot care routine for as long as needed. There is no maximum duration of use for topical urea emollients when applied as directed. If your symptoms do not improve after four to six weeks of regular use, speak to your pharmacist or GP to rule out an underlying cause.

Can Dermatonics Heel Balm be used on other parts of the body?

Dermatonics Heel Balm is specifically formulated for use on the feet and heels. While urea-based creams are used on other body areas in clinical practice, this particular product is intended for foot use only. If you need a urea-based emollient for other areas of dry skin, speak to your pharmacist or GP for a more appropriate recommendation.

Is Dermatonics Heel Balm suitable for athletes or people on their feet all day?

Yes — people who spend long periods on their feet, such as athletes, healthcare workers, and retail staff, are among those most likely to develop dry and cracked heels due to pressure and friction. Regular use of a heel balm for dry cracked heels like this one can help prevent fissuring and keep the skin supple. Wearing well-fitting, supportive footwear alongside regular moisturisation is also recommended by the NHS.

Does Dermatonics Heel Balm help with athlete's foot or fungal infections?

Dermatonics Heel Balm is an emollient and keratolytic — it is not an antifungal treatment and will not treat athlete's foot or fungal nail infections. If you suspect a fungal infection alongside dry skin, you will need a separate antifungal product. You can find suitable options in our athlete's foot and fungal infections collection.

What are the latest findings on urea-based heel balms for cracked heels?

Urea has been used in dermatology for decades and remains one of the most evidence-supported ingredients for treating dry and hyperkeratotic skin. Published clinical literature consistently supports the use of urea at concentrations of 20–40% for softening thickened heel skin. The NHS and BNF both recognise urea as an effective emollient and keratolytic agent for this purpose.

How Should You Use Dermatonics Heel Balm?

Using Dermatonics Heel Balm correctly makes a real difference to how quickly and effectively it works. The balm is designed for topical application to the feet only, and a consistent routine gives the best results. Follow these steps each time you apply it:

What Is the Correct Dose of Dermatonics Heel Balm?

There is no fixed measured dose for a topical emollient like this — the amount you use will depend on the size of the area being treated and the severity of dryness. As a general guide, a coin-sized amount per heel is sufficient for maintenance, while a more generous application is appropriate for active treatment of cracked or thickened skin.

When Is the Best Time to Use Dermatonics Heel Balm?

The most effective times to apply Dermatonics Heel Balm are in the morning after your shower or bath, and again in the evening before bed. Applying to clean, slightly damp skin can help the urea penetrate more effectively. The overnight application is particularly useful — covering treated heels with cotton socks allows the balm to work undisturbed for several hours, which can accelerate softening of thickened skin.

Avoid applying immediately before walking on hard floors without socks, as the balm can make the skin surface temporarily slippery.

How Long Can You Use Dermatonics Heel Balm For?

Dermatonics Heel Balm can be used as part of a long-term daily foot care routine with no set maximum duration. Urea-based emollients are safe for ongoing use when applied as directed. Most people see noticeable improvement within one to two weeks of twice-daily use, with significant repair of cracked heels typically achieved within four weeks. Once heels have improved, reducing to once-daily application helps maintain results and prevent the dryness from returning.

If you do not see any improvement after four to six weeks of consistent use, speak to your pharmacist or GP — there may be an underlying skin condition or other factor contributing to the problem.

Do not exceed the recommended dose. If in doubt, speak to your pharmacist.

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What Are the Most Common Side Effects of Dermatonics Heel Balm?

Dermatonics Heel Balm is generally well tolerated by most people when used as directed. Because it contains 25% urea — a concentration that actively works to break down thickened skin — some mild reactions can occur, particularly when you first start using it or if your heels are very dry and fissured.

  • Mild stinging or tingling sensation on application
  • Temporary redness at the site of application
  • A feeling of warmth in the treated area
  • Slight itching that settles within a few minutes

These effects are usually short-lived and tend to diminish as your skin adjusts to the product with regular use. They are more likely to occur if the skin is very cracked or raw.

What Are the Less Common Side Effects of Dermatonics Heel Balm?

Less commonly, some people may experience more persistent reactions. If any of the following occur, stop using the balm and consult your pharmacist or GP.

  • Persistent skin irritation or worsening dryness despite regular use
  • Skin peeling in areas where the skin was not previously thickened
  • A rash or hives developing around the treated area
  • Blistering or crusting of the skin

What Are the Serious Side Effects of Dermatonics Heel Balm?

Serious side effects are rare with topically applied urea at this concentration, as systemic absorption through intact skin is minimal. However, an allergic reaction (contact dermatitis or hypersensitivity) is possible in people who are sensitive to any of the ingredients. Signs of a serious allergic reaction include:

  • Swelling of the face, lips, tongue, or throat
  • Difficulty breathing or swallowing
  • Widespread rash or urticaria (hives)
  • Dizziness or feeling faint

If you experience any of these symptoms, stop using the product immediately and seek emergency medical attention by calling 999 or going to your nearest A&E department.

What Should You Do If You Experience Side Effects of Dermatonics Heel Balm?

For mild side effects such as stinging or temporary redness, no specific action is usually needed — these typically resolve on their own within a few minutes of application. If irritation is persistent or worsening, rinse the area with cool water and discontinue use until you have spoken to a pharmacist. You can report suspected side effects of any product to the MHRA via the Yellow Card scheme at yellowcard.mhra.gov.uk.

Do not apply the balm to broken, infected, or inflamed skin, as this increases the risk of irritation and may worsen the condition.

Can Dermatonics Heel Balm Interact With Other Medicines or Products?

No clinically significant interactions are known for topically applied urea at 25% concentration. However, using multiple keratolytic agents — such as salicylic acid preparations — on the same area at the same time is not recommended without medical guidance, as this may cause excessive skin thinning or irritation. If you are using any other prescription or over-the-counter topical treatments on your feet, speak to your pharmacist before adding Dermatonics Heel Balm to your routine.

If you are concerned about any side effects, contact your pharmacist or GP immediately.

Patient Information Leaflet

Important - Before taking any medication, it is always important to read the Patient Information Leaflet (PIL)

Written and reviewed by our qualified team

GPhC Number: 2233073
Tarun Kumar

Reviewed by:

Tarun Kumar

Superintendent/ Clinical Lead

📖 Find out more about our team of medical content authors and how we ensure the accuracy of our content with our content guidelines.

Content last updated: 31 Mar 2025

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