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Dermacool 1% Menthol Aqueous Cream Tube

Dermacool 1% Menthol Aqueous Cream Tube

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  • ✔️ Soothes itchy skin caused by eczema and dermatitis
  • ✔️ Menthol cools skin to break the itch-scratch cycle
  • ✔️ Moisturises and supports the skin's natural barrier
  • ✔️ Gentle 1% menthol strength suits sensitive skin
  • ✔️ Suitable for adults and children with dry skin conditions

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What Is Dermacool 1% Menthol Aqueous Cream?

 

If you live with persistent itchy skin, you'll know how relentless it can feel. Dermacool 1% menthol aqueous cream is a topical emollient designed to relieve that itch and soothe dry, irritated skin. It combines the cooling properties of menthol with a simple, moisturising aqueous cream base — making it a practical, everyday option for people managing eczema, dermatitis, and other pruritic skin conditions. At just £6.49, it's an accessible choice available without a prescription. You can browse the full range of creams and ointments at Cured Pharmacy if you'd like to compare your options.

Aqueous cream has long been used in the UK as a leave-on emollient and skin barrier support. When menthol is added at 1%, it introduces a gentle cooling sensation that can interrupt the itch-scratch cycle — something the NHS recognises as a key challenge in managing conditions like eczema. The cream is white, lightly scented with menthol, and absorbs reasonably well without leaving a heavy residue.

 

How Does Dermacool 1% Menthol Aqueous Cream Work?

 

The mechanism behind this cream is actually quite interesting. Menthol works by activating specific cold-sensitive receptors in the skin known as TRPM8 receptors. This triggers a cooling signal that travels to the brain and temporarily overrides the itch sensation — a process sometimes called counter-stimulation. Meanwhile, the aqueous cream base helps to hydrate the outer layer of skin (the stratum corneum), reducing transepidermal water loss and supporting the skin's natural barrier function.

  • Menthol binds to TRPM8 cold receptors in the skin
  • A cooling signal is sent to the brain, masking the itch impulse
  • The aqueous base locks in moisture and softens dry skin
  • Regular use helps maintain the skin barrier over time

 

Who Should Use Dermacool 1% Menthol Aqueous Cream?

 

This cream is suitable for adults and children who experience itchy, dry, or irritated skin. It's particularly useful for those managing long-term skin conditions where itch is a dominant symptom. That said, it's not appropriate for everyone — always read the label and speak to a pharmacist if you're unsure.

  • Adults with eczema or atopic dermatitis
  • People with psoriasis experiencing skin dryness and itch
  • Individuals with generalised pruritus (itching without a visible rash)
  • Those looking for a gentle, leave-on emollient for daily use

 

How Does Dermacool Compare to Other Menthol Creams?

 

Feature Dermacool 1% Menthol Aqueous Cream Dermacool 5% Menthol Aqueous Cream
Menthol concentration 1% 5%
Cooling intensity Mild — suitable for sensitive skin Stronger — for more intense itch
Suitable for daily use Yes Use with caution; may irritate sensitive skin
Suitable for children Generally yes (seek pharmacist advice for infants) Less suitable for young children

 

Is Dermacool 1% Menthol Aqueous Cream Suitable for Sensitive Skin?

 

The 1% concentration of menthol is specifically chosen to be gentle enough for regular use on sensitive or reactive skin. Because the base is a simple aqueous cream — free from many of the fragrances and preservatives found in more complex moisturisers — it tends to be well tolerated. However, aqueous cream as a leave-on emollient has been associated with skin irritation in some individuals, particularly those with eczema, so it's worth monitoring your skin's response when you first start using it. If you're exploring skin care products for a sensitive condition, speaking to your pharmacist first is always a sensible step.

Store the cream below 25°C, away from direct sunlight, and keep it out of reach of children. Do not apply to broken, infected, or weeping skin.

This product is a medicine. Speak to your doctor or pharmacist before using if you have an underlying medical condition or are taking other medicines.

Dermacool 1% Menthol Aqueous Cream Tube specifications
Treatment category Emollient / Antipruritic
Mechanism of action TRPM8 receptor activation (cooling); skin barrier moisturisation
Effective for Itchy, dry, and irritated skin; eczema; dermatitis; pruritus
Suitable for Adults and children (seek advice for infants)
Active ingredient Menthol 1% w/w
Strengths 1% menthol
UK classification General Sale List (GSL)
Drug class Emollient / Topical antipruritic
Preparation Cream
Route of administration Topical (skin)

Specifications of Dermacool 1% Menthol Aqueous Cream Tube

 

What Is Dermacool 1% Menthol Aqueous Cream and What Is It Used For?

 

Dermacool 1% Menthol Aqueous Cream is a topical, over-the-counter preparation used to relieve itching and moisturise dry, irritated skin. It contains menthol at a 1% concentration in an aqueous (water-based) cream base. It is used to manage symptoms associated with a range of skin conditions, including eczema, atopic dermatitis, contact dermatitis, psoriasis, and generalised pruritus. The NHS describes emollients as a cornerstone of eczema management, helping to keep the skin hydrated and reduce the frequency of flare-ups.

 

What Do You Need to Know Before Using Dermacool 1% Menthol Aqueous Cream?

 

Before applying this cream, there are a few important things to be aware of. It is not suitable for use on all skin types or in all situations. Read the following carefully.

Do not use this cream if:

  • You are allergic to menthol or any other ingredient in the cream
  • The skin is broken, infected, weeping, or inflamed with an active infection
  • You are applying it near the eyes, mouth, or mucous membranes
  • You are using it on a very young infant without first seeking pharmacist or GP advice

Warnings and precautions:

  • Aqueous cream used as a leave-on emollient may cause skin irritation in some people with eczema — monitor your skin carefully when starting treatment
  • Menthol can cause a burning or stinging sensation on sensitive or broken skin
  • Keep away from naked flames — emollient products can make dressings and clothing flammable
  • If you are pregnant or breastfeeding, speak to your GP or pharmacist before use

Drug interactions:

  • No significant drug interactions are currently known for topical menthol aqueous cream at this concentration
  • If you are using other topical medicines on the same area of skin, apply them at separate times and seek pharmacist advice on the correct order of application

 

How Should You Use Dermacool 1% Menthol Aqueous Cream?

 

Using this cream correctly makes a real difference to how effective it is. The NHS recommends applying emollients generously and frequently — not just when your skin feels particularly bad. Here's how to use it properly:

  1. Wash and gently pat dry the affected area before applying
  2. Take a small amount of cream and smooth it onto the skin in the direction of hair growth
  3. Do not rub vigorously — this can aggravate irritated skin
  4. Allow the cream to absorb before dressing or applying other topical products
  5. Wash your hands after application unless your hands are the area being treated
Indication Age Group Dose Frequency
Dry, itchy skin / eczema Adults Apply a thin layer to affected area 2–3 times daily or as needed
Dry, itchy skin / eczema Children (seek advice for infants) Apply a thin layer to affected area 2–3 times daily or as directed by a healthcare professional
Generalised pruritus Adults Apply to affected areas As required

If you're also managing other skin concerns, you might find it helpful to explore our wider range of skin care products for complementary options.

 

What Are the Possible Side Effects of Dermacool 1% Menthol Aqueous Cream?

 

Like all medicines, this cream can cause side effects, although not everyone will experience them. Most side effects are mild and localised to the area of application.

Common side effects:

  • Mild cooling or tingling sensation on application (this is expected and usually settles quickly)
  • Temporary skin redness at the application site

Less common side effects:

  • Skin irritation or a burning sensation, particularly on sensitive or inflamed skin
  • Contact dermatitis or allergic skin reaction (rash, itching, swelling)
  • Folliculitis (inflammation of hair follicles) if the cream is rubbed in against the direction of hair growth

Stop using the cream and seek medical advice if you develop signs of an allergic reaction, including significant swelling, blistering, or worsening of your skin condition. For additional support with skin-related concerns, our first aid range includes products for minor skin reactions.

 

How Should You Store Dermacool 1% Menthol Aqueous Cream?

 

  • Store below 25°C in a cool, dry place
  • Do not freeze
  • Keep the tube tightly closed when not in use
  • Keep out of the reach and sight of children
  • Do not use after the expiry date printed on the tube
  • Do not store near naked flames or heat sources — emollient products can be flammable when they soak into fabric

Written and reviewed by our qualified team

Your safety and success are our highest priorities. Our medical team rigorously evaluates every product and piece of advice we provide, ensuring you receive only the most effective, science-backed solutions available.

Frequently Asked Questions

Where can I buy Dermacool 1% Menthol Aqueous Cream online in the UK?

You can buy Dermacool 1% Menthol Aqueous Cream directly from Cured Pharmacy, a GPhC-registered UK online pharmacy, for £6.49. It is available without a prescription as a General Sale List (GSL) medicine. No consultation is required — simply add it to your basket and it will be dispatched to your door.

How does Dermacool 1% Menthol Aqueous Cream work in the body?

Menthol activates TRPM8 cold-sensitive receptors in the skin, producing a cooling sensation that temporarily overrides the itch signal travelling to the brain. This counter-stimulation effect helps break the itch-scratch cycle that can worsen skin conditions like eczema. The aqueous cream base simultaneously moisturises the skin and helps restore the skin's natural barrier.

How do I apply Dermacool 1% Menthol Aqueous Cream step by step?

Follow these steps for best results:

  1. Gently cleanse and pat dry the affected area
  2. Apply a thin layer of cream in the direction of hair growth
  3. Do not rub vigorously — smooth it on gently
  4. Wash your hands after application unless treating your hands

Repeat 2–3 times daily or as directed by your pharmacist or GP.

How often should I apply Dermacool Menthol Aqueous Cream?

For most people, applying the cream two to three times daily is sufficient to manage itching and dryness. The NHS recommends applying emollients frequently and generously, particularly after bathing when the skin is still slightly damp. You can apply it more often if needed, as there is no strict maximum number of daily applications for emollients.

Is Dermacool 1% Menthol Aqueous Cream safe for children?

Dermacool 1% is generally considered suitable for use in children, but you should consult a pharmacist or GP before applying it to infants or very young children. Menthol-containing products should be used with particular caution in babies, as menthol can occasionally cause breathing difficulties in very young infants. For older children with eczema, it is widely used under healthcare guidance.

Can I use Dermacool Menthol Aqueous Cream on my face?

Yes, you can apply Dermacool to facial skin, but you must keep it well away from the eyes, nostrils, and mouth. The cooling sensation from menthol can be quite intense near sensitive facial areas. If you notice stinging, redness, or irritation on your face after application, stop using it and speak to your pharmacist.

What are the side effects of Dermacool 1% Menthol Aqueous Cream?

Side effects are uncommon but may include:

  • Mild tingling or cooling sensation (expected)
  • Localised skin redness or irritation
  • Burning sensation on sensitive or broken skin
  • Rarely, an allergic skin reaction

If you develop a rash, significant swelling, or worsening symptoms, stop using the cream and seek medical advice promptly.

What should I do if I get Dermacool cream in my eyes?

If the cream accidentally contacts your eyes, rinse them immediately and thoroughly with clean, lukewarm water for several minutes. Do not rub your eyes, as this can worsen irritation. If discomfort, redness, or blurred vision persists after rinsing, seek medical attention promptly.

How long can I use Dermacool 1% Menthol Aqueous Cream for?

Dermacool can be used as part of a long-term daily skincare routine for chronic conditions like eczema or psoriasis. There is no set maximum duration for emollient use. However, if your symptoms are not improving after a few weeks, or if your skin condition is worsening, you should speak to your GP for a full assessment and to explore other treatment options.

What is the difference between Dermacool 1% and Dermacool 5% Menthol Cream?

The key difference is the concentration of menthol:

  • Dermacool 1% — gentle cooling, suitable for everyday use and sensitive skin
  • Dermacool 5% — stronger cooling effect, better suited to more intense or persistent itching

If you're unsure which strength is right for you, your pharmacist can advise based on your skin condition and sensitivity.

Can I use Dermacool Menthol Aqueous Cream during pregnancy?

There is limited specific safety data on topical menthol use during pregnancy. While topical application means systemic absorption is minimal, it is always advisable to speak to your GP or midwife before using any new medicine during pregnancy. They can help you weigh up the benefits and any potential risks for your individual situation.

What are the alternatives to Dermacool 1% Menthol Aqueous Cream?

Alternatives include other emollients such as Diprobase, Doublebase, E45 cream, and Cetraben, which do not contain menthol and may be preferable for those who find the cooling sensation uncomfortable. For itch relief specifically, antihistamine creams or hydrocortisone 1% cream may be considered for short-term use. You can explore the full range of creams and ointments at Cured Pharmacy to find the right product for your needs.

Is Dermacool 1% Menthol Aqueous Cream suitable for eczema?

Yes, Dermacool 1% is commonly used to help manage the itch and dryness associated with eczema. The NHS recommends emollients as a first-line treatment for eczema, and the added menthol provides targeted itch relief. It works best as part of a broader eczema management plan that may also include prescribed treatments from your GP.

What are the latest studies on menthol cream for itchy skin?

Research continues to support the role of menthol as a topical antipruritic agent. Studies have confirmed that menthol's activation of TRPM8 receptors produces a cooling effect that can meaningfully reduce the perception of itch. A 2016 review published in clinical dermatology literature noted menthol's value as a non-sedating, topical option for pruritus management, particularly in patients who cannot tolerate systemic antihistamines.

Can I use Dermacool Menthol Cream alongside steroid creams?

Yes, emollients like Dermacool are often used alongside topical corticosteroids as part of an eczema treatment plan. The general guidance is to apply the emollient first and wait at least 30 minutes before applying the steroid cream, to avoid diluting the steroid. Always follow the advice of your GP or pharmacist regarding the order and timing of application. For a broader range of skin health products, visit our skin care collection.

How Should You Use Dermacool 1% Menthol Aqueous Cream?

Dermacool 1% Menthol Aqueous Cream is applied directly to the affected area of skin. It is for external use only — never swallow it or apply it to the inside of the mouth, nose, or eyes. Always wash your hands before and after application unless you are treating your hands.

Follow these steps each time you apply the cream:

What Is the Correct Dose of Dermacool 1% Menthol Aqueous Cream?

There is no fixed gram-based dose for emollient creams — you apply enough to cover the affected area with a thin, even layer. The NHS advises using emollients generously and regularly for best results. The table below summarises typical usage guidance.

When Is the Best Time to Use Dermacool 1% Menthol Aqueous Cream?

The most effective times to apply an emollient are immediately after bathing or showering, when the skin is still slightly damp and more receptive to moisture. Applying the cream at this point helps to lock in hydration and maximise the soothing effect. You can also apply it whenever your skin feels particularly dry, tight, or itchy throughout the day.

If you are using other topical treatments — such as a prescribed steroid cream — apply Dermacool first and wait at least 30 minutes before applying the other product. This prevents the emollient from diluting the active treatment.

How Long Can You Use Dermacool 1% Menthol Aqueous Cream For?

Dermacool 1% Menthol Aqueous Cream can be used as part of a long-term daily skincare routine. Emollients are not associated with a maximum treatment duration and are routinely recommended for ongoing use in chronic skin conditions such as eczema and psoriasis. If your symptoms persist, worsen, or change significantly despite regular use, consult your GP or pharmacist for a review of your treatment plan.

Do not exceed the recommended dose. If in doubt, speak to your pharmacist.

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What Are the Most Common Side Effects of Dermacool 1% Menthol Aqueous Cream?

Most people tolerate Dermacool 1% Menthol Aqueous Cream well. The most frequently reported effects are directly related to the menthol content and are generally mild and short-lived. They tend to occur immediately after application and settle within a few minutes.

  • Mild cooling or tingling sensation on the skin (this is expected and indicates the menthol is working)
  • Temporary skin redness at the site of application
  • A slight tightening feeling as the cream absorbs

What Are the Less Common Side Effects of Dermacool 1% Menthol Aqueous Cream?

Less commonly, some people — particularly those with very sensitive or already inflamed skin — may experience more noticeable reactions. These are not dangerous in most cases, but they do warrant attention.

  • Burning or stinging sensation, especially on broken or cracked skin
  • Skin irritation or worsening of existing dryness with prolonged use of aqueous cream as a leave-on emollient
  • Folliculitis (small, inflamed spots around hair follicles) if the cream is applied against the direction of hair growth
  • Increased skin sensitivity to sunlight in rare cases

What Are the Serious Side Effects of Dermacool 1% Menthol Aqueous Cream?

Serious side effects are rare but possible. An allergic reaction to menthol or any other ingredient in the cream can occur, though this is uncommon. Signs of a serious allergic reaction (anaphylaxis or severe contact dermatitis) include significant swelling of the skin, blistering, hives, or a rapidly spreading rash. If you experience any of these, stop using the cream immediately and seek urgent medical attention.

There is also a fire risk associated with emollient products. Cream residue that soaks into fabric — including clothing, bedding, and bandages — can make those materials more flammable. Keep away from naked flames and do not smoke while using or immediately after applying the cream.

What Should You Do If You Experience Side Effects?

If you notice mild irritation or a tingling sensation, this is usually normal and will settle quickly. However, if the irritation is persistent, worsening, or accompanied by a rash or swelling, you should stop using the cream and speak to your pharmacist or GP. Do not continue applying the cream to skin that appears to be reacting badly to it.

You should also seek advice if your underlying skin condition — such as eczema or dermatitis — appears to be getting worse rather than better after starting the cream. Your GP may wish to review your diagnosis or recommend an alternative emollient.

Can Dermacool 1% Menthol Aqueous Cream Interact With Other Medicines?

No significant drug interactions are currently known for topical menthol aqueous cream at the 1% concentration used in Dermacool. However, if you are using other topical medicines on the same area of skin — such as corticosteroid creams, antifungal preparations, or antibiotic ointments — you should apply them at separate times and seek pharmacist advice on the correct order of application. Applying multiple topical products simultaneously can affect how well each one is absorbed.

If you are concerned about any side effects, contact your pharmacist or GP immediately.

Patient Information Leaflet

Important - Before taking any medication, it is always important to read the Patient Information Leaflet (PIL)

Written and reviewed by our qualified team

GPhC Number: 2233073
Tarun Kumar

Reviewed by:

Tarun Kumar

Superintendent/ Clinical Lead

📖 Find out more about our team of medical content authors and how we ensure the accuracy of our content with our content guidelines.

Content last updated: 31 Mar 2025

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