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Neutrogena T/Gel Therapeutic Shampoo -250ml

Neutrogena T/Gel Therapeutic Shampoo -250ml

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  • ✔️ Targets scalp psoriasis, dandruff, and seborrhoeic dermatitis
  • ✔️ Contains 2% coal tar solution — clinically recognised active ingredient
  • ✔️ Reduces scalp flaking and itch within two to four weeks
  • ✔️ Suitable for adults and young people aged 12 and over
  • ✔️ Convenient 250ml bottle for regular twice-weekly use

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Is Neutrogena T/Gel Shampoo Right for Your Scalp?

 

If you've been dealing with persistent flaking, an itchy scalp, or the frustration of scalp psoriasis that just won't settle, you're not alone. Scalp conditions like dandruff and seborrhoeic dermatitis are incredibly common in the UK, affecting millions of people at some point in their lives. Neutrogena T/Gel shampoo is a clinically recognised, over-the-counter medicated shampoo that targets these conditions at their source — not just masking the symptoms. Available from our hair care collection at Cured Pharmacy for just £9.49, it's a straightforward, affordable option worth knowing about.

The shampoo contains 2% coal tar solution as its active ingredient. Coal tar has been used in dermatology for well over a century, and it remains one of the few topical agents with a solid evidence base for managing scalp psoriasis and seborrhoeic dermatitis. It's not a cosmetic product — it's a medicine, and it works differently from your everyday shampoo.

 

How Does Neutrogena T/Gel Shampoo Work on the Scalp?

 

Coal tar works through several mechanisms that together reduce the hallmark symptoms of scalp conditions — flaking, itching, redness, and scaling. Here's what happens when you use it:

  • Slows cell turnover: In conditions like psoriasis, skin cells multiply far too quickly. Coal tar helps normalise this process, reducing the build-up of scale on the scalp.
  • Anti-inflammatory action: It helps calm the inflammatory response in the skin, which is responsible for redness and irritation.
  • Antifungal properties: Seborrhoeic dermatitis is partly driven by a yeast called Malassezia. Coal tar has mild antifungal activity that can help keep this in check.
  • Antipruritic effect: It directly reduces the sensation of itch, which can provide noticeable relief even after the first few uses.

These combined actions make it suitable for more than one scalp condition, which is part of why it's remained a go-to recommendation from pharmacists and dermatologists alike.

 

Who Should Consider Using Neutrogena T/Gel Shampoo?

 

This shampoo is designed for adults and children over 12 years of age who are experiencing scalp conditions that haven't responded well to standard cosmetic shampoos. It's particularly useful if you've noticed thick, silvery scales or persistent dandruff that keeps coming back. That said, it's not suitable for everyone — see below.

  • Adults with scalp psoriasis causing flaking and irritation
  • People with seborrhoeic dermatitis of the scalp
  • Those with chronic or recurrent dandruff unresponsive to standard shampoos
  • Individuals looking for an OTC option before seeking a GP referral

It is not recommended for children under 12, and you should avoid it if you have broken, infected, or severely inflamed skin on your scalp. If you're also managing a skin condition elsewhere on your body, you might find our skin care collection helpful for complementary products.

 

How Does Neutrogena T/Gel Compare to Other Medicated Shampoos?

 

Feature Neutrogena T/Gel Shampoo Nizoral (Ketoconazole 2%)
Active ingredient Coal tar solution 2% Ketoconazole 2%
Primary use Psoriasis, seborrhoeic dermatitis, dandruff Seborrhoeic dermatitis, dandruff
Antifungal action Mild Strong (targeted antifungal)
Suitable for psoriasis Yes Not primarily indicated
UK OTC availability Yes Yes (2% version)

 

Is Neutrogena T/Gel Shampoo Suitable for Long-Term Use?

 

Many people use Neutrogena T/Gel shampoo on an ongoing basis to manage chronic scalp conditions. However, it's worth reviewing your use periodically with a pharmacist, particularly if your symptoms change or worsen. Coal tar can increase photosensitivity, so if you're using it regularly, take care to protect your scalp from prolonged sun exposure — especially in summer months or if you have thinning hair.

If you've been using it for four weeks without improvement, it's a good idea to speak to your GP. There may be an underlying condition that needs a different approach, such as a prescription-strength topical corticosteroid or a referral to a dermatologist.

This product is a medicine. Speak to your doctor or pharmacist before using if you have an underlying medical condition or are taking other medicines.

Neutrogena T/Gel Therapeutic Shampoo 250ml specifications
Treatment category Scalp conditions — dandruff, psoriasis, seborrhoeic dermatitis
Active ingredient Coal tar solution 2%
Mechanism of action Slows epidermal cell turnover; anti-inflammatory and antifungal
Suitable for Adults and children aged 12 and over
Pack size 250ml
UK classification General Sale Medicine (GSL)
Drug class Coal tar preparation
Preparation Medicated shampoo (liquid)
Route of administration Topical — scalp application

Specifications of Neutrogena T/Gel Therapeutic Shampoo 250ml

 

What Is Neutrogena T/Gel Shampoo and What Is It Used For?

 

Neutrogena T/Gel Therapeutic Shampoo is a medicated scalp treatment containing 2% coal tar solution. It is used to relieve the symptoms of scalp psoriasis, seborrhoeic dermatitis, and persistent dandruff — conditions characterised by flaking, itching, redness, and scaling of the scalp. It is classified as a General Sale Medicine (GSL) in the UK, meaning you can purchase it without a prescription. It is suitable for adults and young people aged 12 and over.

Coal tar has a long history of use in dermatology and is recognised by the NHS as an effective treatment for psoriasis and related scalp conditions. It works by reducing the abnormally rapid rate at which skin cells are produced and shed, which is the underlying cause of scaling in psoriasis. For seborrhoeic dermatitis, its mild antifungal and anti-inflammatory properties help address the yeast-driven inflammation that causes flaking and irritation.

 

What Do You Need to Know Before Using Neutrogena T/Gel Shampoo?

 

Before using this shampoo, read the following carefully. There are situations where it should not be used, and some important precautions to be aware of.

Do not use Neutrogena T/Gel shampoo if you:

  • Are allergic to coal tar or any other ingredient in the formulation
  • Have broken, cracked, or infected skin on your scalp
  • Are pregnant or breastfeeding (seek medical advice first)
  • Are under 12 years of age
  • Have pustular or erythrodermic psoriasis (seek GP advice)

Warnings and precautions:

  • Avoid contact with eyes, mouth, and mucous membranes — rinse thoroughly with water if contact occurs
  • Coal tar increases sensitivity to sunlight (photosensitivity) — protect your scalp from prolonged UV exposure after use
  • Do not use on acutely inflamed or weeping areas of the scalp
  • If your condition worsens or does not improve after four weeks, consult your GP
  • The shampoo may temporarily stain light-coloured or bleached hair

Drug interactions:

  • No clinically significant interactions are known for topical coal tar at this concentration
  • If you are using other topical scalp treatments, speak to your pharmacist before combining them

 

How Should You Use Neutrogena T/Gel Shampoo Correctly?

 

Using this shampoo correctly is important to get the most benefit and minimise any risk of irritation. Follow these steps each time you use it:

  1. Wet your hair and scalp thoroughly with warm water.
  2. Apply a sufficient amount of T/Gel shampoo directly to the scalp.
  3. Massage gently into the scalp using your fingertips — not your nails.
  4. Leave the shampoo on the scalp for at least five minutes to allow the coal tar to work.
  5. Rinse thoroughly with warm water.
  6. Repeat the application if desired, then rinse again.
  7. Wash hands after use.
Indication Age Group Dose Frequency
Dandruff 12 years and over Sufficient amount to lather scalp Twice weekly
Scalp psoriasis 12 years and over Sufficient amount to lather scalp Two to three times weekly
Seborrhoeic dermatitis 12 years and over Sufficient amount to lather scalp Two to three times weekly

If you're also managing other scalp or skin concerns, you may find it useful to browse our range of creams and ointments for complementary topical treatments.

 

What Are the Possible Side Effects of Neutrogena T/Gel Shampoo?

 

Like all medicines, Neutrogena T/Gel shampoo can cause side effects, although not everyone experiences them. Most side effects are mild and localised to the scalp.

Common side effects:

  • Mild scalp irritation or tingling after application
  • Temporary skin redness at the application site
  • Slight staining of light-coloured or chemically treated hair
  • A distinctive coal tar odour that may linger briefly after rinsing

Less common side effects:

  • Increased sensitivity to sunlight (photosensitivity) on the scalp and surrounding skin
  • Folliculitis (inflammation of hair follicles) with prolonged or excessive use
  • Contact dermatitis in individuals with coal tar sensitivity

If you notice any signs of an allergic reaction — such as swelling, severe redness, or difficulty breathing — stop using the product immediately and seek urgent medical attention. Serious reactions are rare but require prompt action.

 

How Should You Store Neutrogena T/Gel Shampoo?

 

Proper storage helps maintain the effectiveness of the product and keeps it safe to use. If you're looking for other health products to keep at home, our skin care collection has a wide range of dermatologically relevant options.

  • Store below 25°C in a cool, dry place
  • Keep away from direct sunlight and heat sources
  • Keep the cap tightly closed when not in use
  • Keep out of the reach and sight of children
  • Do not use after the expiry date printed on the bottle
  • Do not store in the bathroom if it is frequently steamy — a bedroom or cabinet is preferable

Written and reviewed by our qualified team

Your safety and success are our highest priorities. Our medical team rigorously evaluates every product and piece of advice we provide, ensuring you receive only the most effective, science-backed solutions available.

Frequently Asked Questions

Where can I buy Neutrogena T/Gel shampoo online in the UK?

You can buy Neutrogena T/Gel shampoo directly from Cured Pharmacy for £9.49 per 250ml bottle — no prescription needed. It's available as an over-the-counter General Sale Medicine, so ordering online is quick and straightforward. Browse our hair care collection for this and other scalp treatments.

How does Neutrogena T/Gel shampoo work in the body?

Neutrogena T/Gel shampoo contains 2% coal tar solution, which works by slowing the abnormally rapid turnover of skin cells on the scalp — a key feature of psoriasis and seborrhoeic dermatitis. It also has mild antifungal and anti-inflammatory properties that help reduce itching, redness, and flaking. The active ingredient is absorbed into the outer layers of the scalp skin rather than entering the bloodstream in significant amounts.

How do I use Neutrogena T/Gel shampoo step by step?

Wet your hair thoroughly, apply a generous amount of the shampoo to your scalp, and massage it in gently with your fingertips for several minutes. Leave it on for at least five minutes before rinsing thoroughly with warm water. Use it two to three times per week — not every day — for best results.

How long does it take for Neutrogena T/Gel shampoo to show results?

Most people begin to notice a reduction in scalp flaking and itching within two to four weeks of consistent use. Results can vary depending on the severity of your condition and how regularly you use the shampoo. If there's no improvement after four weeks, it's worth speaking to your GP or pharmacist.

Can I use Neutrogena T/Gel shampoo every day?

No — daily use is not recommended and may cause scalp dryness or irritation. The shampoo is designed to be used two to three times per week, depending on your condition. Sticking to this frequency gives the coal tar time to work without over-exposing your scalp to the active ingredient.

Is Neutrogena T/Gel shampoo safe to use during pregnancy?

Coal tar-containing products are generally not recommended during pregnancy without medical advice, as there is insufficient safety data to confirm they are risk-free. If you are pregnant or breastfeeding and struggling with a scalp condition, speak to your GP or midwife before using this product. They can advise on safer alternatives if needed.

Can children use Neutrogena T/Gel shampoo?

Neutrogena T/Gel shampoo is suitable for young people aged 12 and over, but it is not recommended for children under 12. If your child has a scalp condition, consult your GP before using any medicated shampoo. There may be more appropriate treatments available for younger children.

What are the side effects of Neutrogena T/Gel shampoo?

Common side effects include mild scalp irritation, temporary redness, and a distinctive coal tar smell after use. Less commonly, it can cause increased sensitivity to sunlight on the scalp, so it's worth protecting your head from prolonged UV exposure after application. If you experience a severe reaction such as swelling or intense burning, stop use and seek medical advice promptly.

Will Neutrogena T/Gel shampoo stain my hair?

Coal tar can temporarily stain light-coloured, bleached, or chemically treated hair — this is a known and documented effect. If you have blonde, grey, or colour-treated hair, you may want to discuss this with your pharmacist before starting treatment. The staining is usually temporary and may reduce with thorough rinsing.

What are the alternatives to Neutrogena T/Gel shampoo?

Alternatives include ketoconazole-based shampoos such as Nizoral (particularly effective for seborrhoeic dermatitis), Capasal Therapeutic Shampoo, and Polytar shampoo. The right choice depends on your specific scalp condition — for example, if a fungal component is suspected, a ketoconazole shampoo may be more targeted. Speak to your pharmacist for personalised guidance.

How long can you use Neutrogena T/Gel shampoo for?

Many people use Neutrogena T/Gel shampoo on a long-term basis to manage chronic scalp conditions like psoriasis. However, it's sensible to review your use periodically with a pharmacist or GP, especially if your symptoms change. If you've been using it for four weeks without improvement, seek professional advice rather than continuing indefinitely.

Does Neutrogena T/Gel shampoo treat scalp psoriasis specifically?

Yes — scalp psoriasis is one of the primary indications for Neutrogena T/Gel shampoo. The coal tar solution helps slow the rapid skin cell turnover that causes the thick, silvery scaling characteristic of psoriasis. The NHS recognises coal tar as an effective treatment option for psoriasis, including scalp involvement.

Can I use Neutrogena T/Gel shampoo with other scalp treatments?

If you're using other topical scalp treatments — such as corticosteroid scalp applications or antifungal products — speak to your pharmacist before combining them with T/Gel shampoo. Some combinations may be appropriate, but others could cause irritation or reduce effectiveness. Your pharmacist can advise on the safest approach for your situation. You might also find our skin care collection useful for complementary products.

Does Neutrogena T/Gel shampoo increase sun sensitivity?

Yes — coal tar is known to increase photosensitivity, meaning your scalp (and any skin exposed to the product) may be more susceptible to sunburn after use. It's advisable to avoid prolonged sun exposure or use a hat to protect your scalp, particularly in summer. This is especially relevant if you have thinning hair or a shaved head.

What is the latest research on coal tar shampoos for scalp conditions?

Coal tar remains a well-established treatment in dermatology, and it continues to be recommended by the NHS and included in the British National Formulary (BNF) for scalp psoriasis and seborrhoeic dermatitis. Research supports its efficacy in reducing scaling and itch, though newer targeted therapies exist for severe or treatment-resistant psoriasis. For mild to moderate scalp conditions, coal tar shampoos like T/Gel remain a clinically sound first-line OTC option.

How Should You Use Neutrogena T/Gel Therapeutic Shampoo?

Using Neutrogena T/Gel shampoo correctly makes a real difference to how well it works. Always apply it to a wet scalp and take your time — this isn't a rinse-and-go product. The coal tar needs a few minutes of contact with your scalp to do its job properly.

Do not use on broken, infected, or acutely inflamed areas of the scalp. If irritation occurs, discontinue use and consult your pharmacist.

What Is the Correct Dose of Neutrogena T/Gel Shampoo?

There is no fixed measured dose for this shampoo — you apply enough to create a good lather across the scalp. The key variable is frequency of use, which depends on your condition. Using it more often than recommended does not improve results and may cause unnecessary irritation.

When Is the Best Time to Use Neutrogena T/Gel Shampoo?

There is no strict time of day requirement for using this shampoo — morning or evening use is equally effective. However, because coal tar can increase photosensitivity, many people prefer to use it in the evening so that any residual sensitivity has reduced by the time they go outdoors the following day. If you use it in the morning, consider wearing a hat or covering your scalp if you'll be spending time in direct sunlight.

Try to space your wash days evenly throughout the week — for example, Monday, Wednesday, and Friday — rather than using the shampoo on consecutive days. This gives your scalp time to respond to the treatment between applications.

How Long Can You Use Neutrogena T/Gel Shampoo For?

Neutrogena T/Gel shampoo can be used on a long-term basis for chronic scalp conditions such as psoriasis, provided it continues to be effective and well tolerated. Many people use it as part of an ongoing maintenance routine to keep symptoms under control. That said, it's worth reviewing your use with a pharmacist every few months, particularly if your symptoms change.

If you have been using the shampoo consistently for four weeks and have seen no improvement, stop and speak to your GP. You may need a prescription-strength treatment or a referral to a dermatologist for further assessment.

Do not exceed the recommended dose. If in doubt, speak to your pharmacist.

How Should You Use Neutrogena T/Gel Therapeutic Shampoo?

Using Neutrogena T/Gel shampoo correctly makes a real difference to how well it works. Always apply it to a wet scalp and take your time — this isn't a rinse-and-go product. The coal tar needs a few minutes of contact with your scalp to do its job properly.

Do not use on broken, infected, or acutely inflamed areas of the scalp. If irritation occurs, discontinue use and consult your pharmacist.

What Is the Correct Dose of Neutrogena T/Gel Shampoo?

There is no fixed measured dose for this shampoo — you apply enough to create a good lather across the scalp. The key variable is frequency of use, which depends on your condition. Using it more often than recommended does not improve results and may cause unnecessary irritation.

When Is the Best Time to Use Neutrogena T/Gel Shampoo?

There is no strict time of day requirement for using this shampoo — morning or evening use is equally effective. However, because coal tar can increase photosensitivity, many people prefer to use it in the evening so that any residual sensitivity has reduced by the time they go outdoors the following day. If you use it in the morning, consider wearing a hat or covering your scalp if you'll be spending time in direct sunlight.

Try to space your wash days evenly throughout the week — for example, Monday, Wednesday, and Friday — rather than using the shampoo on consecutive days. This gives your scalp time to respond to the treatment between applications.

How Long Can You Use Neutrogena T/Gel Shampoo For?

Neutrogena T/Gel shampoo can be used on a long-term basis for chronic scalp conditions such as psoriasis, provided it continues to be effective and well tolerated. Many people use it as part of an ongoing maintenance routine to keep symptoms under control. That said, it's worth reviewing your use with a pharmacist every few months, particularly if your symptoms change.

If you have been using the shampoo consistently for four weeks and have seen no improvement, stop and speak to your GP. You may need a prescription-strength treatment or a referral to a dermatologist for further assessment.

Do not exceed the recommended dose. If in doubt, speak to your pharmacist.

What Are the Most Common Side Effects of Neutrogena T/Gel Shampoo?

Most people tolerate Neutrogena T/Gel shampoo well, but as with any medicated product, side effects can occur. The most frequently reported ones are mild and localised to the scalp or surrounding skin.

  • Mild scalp tingling or irritation during or after application
  • Temporary redness or warmth at the application site
  • A distinctive coal tar odour that may linger briefly after rinsing
  • Slight staining of light-coloured, bleached, or chemically treated hair

These effects are generally short-lived and tend to settle with continued use. If the irritation is persistent or uncomfortable, reduce the frequency of use and speak to your pharmacist.

What Are the Less Common Side Effects of Neutrogena T/Gel Shampoo?

Less commonly, some people experience side effects that are worth being aware of, particularly with prolonged or frequent use.

  • Increased photosensitivity — the scalp and surrounding skin may burn more easily in sunlight
  • Folliculitis — inflammation of the hair follicles, particularly with excessive use
  • Contact dermatitis — an allergic skin reaction in individuals sensitive to coal tar or other ingredients
  • Dryness or tightness of the scalp with overuse

If you notice any of these effects, reduce the frequency of use and consult your pharmacist. Photosensitivity in particular is worth taking seriously — protect your scalp from prolonged sun exposure after using the shampoo.

What Are the Serious Side Effects of Neutrogena T/Gel Shampoo?

Serious side effects from topical coal tar shampoo are rare, but they do occur in a small number of people. Signs of a serious allergic reaction (anaphylaxis or severe contact allergy) include sudden swelling of the face, lips, or throat, intense burning or blistering of the scalp, widespread skin redness, or difficulty breathing. These require immediate medical attention — stop using the product and call 999 or go to your nearest A&E department if you experience these symptoms.

There is also a theoretical concern about long-term, high-dose coal tar exposure and carcinogenicity, though this has not been demonstrated at the concentrations used in OTC shampoos. The MHRA and NHS continue to consider coal tar shampoos safe for use as directed.

What Should You Do If You Experience Side Effects of Neutrogena T/Gel Shampoo?

For mild side effects such as scalp tingling or temporary redness, you can usually continue using the shampoo at a reduced frequency and monitor whether the symptoms settle. Rinsing more thoroughly after each use may also help. If side effects persist beyond a week or two, or if they are causing significant discomfort, stop using the product and seek advice from your pharmacist or GP.

You can also report suspected side effects directly to the MHRA via the Yellow Card scheme at yellowcard.mhra.gov.uk. This helps regulators monitor the safety of medicines used in the UK.

Can Neutrogena T/Gel Shampoo Interact With Other Medicines?

No clinically significant drug interactions have been identified for topical coal tar at the concentration used in Neutrogena T/Gel shampoo. Because it is applied to the scalp and rinsed off, systemic absorption is minimal, making interactions with oral medicines unlikely. However, if you are using other topical scalp treatments — such as corticosteroid scalp applications, antifungal preparations, or other medicated shampoos — speak to your pharmacist before combining them. Using multiple active topical products simultaneously can sometimes cause irritation or reduce the effectiveness of one or both treatments.

If you are concerned about any side effects, contact your pharmacist or GP immediately.

Patient Information Leaflet

Important - Before taking any medication, it is always important to read the Patient Information Leaflet (PIL)

Written and reviewed by our qualified team

GPhC Number: 2233073
Tarun Kumar

Reviewed by:

Tarun Kumar

Superintendent/ Clinical Lead

📖 Find out more about our team of medical content authors and how we ensure the accuracy of our content with our content guidelines.

Content last updated: 31 Mar 2025

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